BCOM-Business Communications II MCQ

Question 1 : Ex-communication is a _____.

1. punishment
2. reward
3. process
4. ritual

Question 2 : Communis means _____.

1. a communist
2. to make common
3. miscommunication
4. to keep discrete

Question 3 : Good communication implies _____.

1. agreement
2. understanding
3. friendliness
4. telepathy

Question 4 : Feedback is readily given in an atmosphere of _____.

1. clarity
2. non-pollution
3. trust
4. distrust

Question 5 : Shannon Weaver model is _____ communication model.

1. interactive
2. linear
3. transactional
4. two-way

Question 6 : In _____ model, the speaker plays the primary role.

1. Linear
2. Interactive
3. Transactional
4. Circular

Question 7 : In _____ model, the receiver gives feedback.

1. Shannon-Weaver
2. Interactive
3. Transactional
4. Dynamic

Question 8 : _____ is the response given by the receiver to the senders message

1. Encoding
2. Decoding
3. Feedback
4. Medium

Question 9 : In Shannon weaver model, sender only speaks and never listens.

1. True
2. False

Question 10 : Feedback is an important component in linear model.

1. True
2. False

Question 11 : Transactional model shows that communicators can both send and receive messages simultaneously.

1. True
2. False

Question 12 : Transactional model does not take into account the changing environment.

1. True
2. False

Question 13 : _____ is an abbreviation of weblogs.

1. Feed
2. Blog
3. Web
4. Web2.0

Question 14 : Blogs have a _____ of its own.

1. sound
2. voice
3. eye
4. sight

Question 15 : _____ are a major part of blogs.

1. Links
2. Telex
3. Teleconference
4. Teleprinter

Question 16 : _____ stands for Modular Object-Oriented Dynamic Learning Environment

1. Model
2. Moodle
3. Modle
4. Mudle

Question 17 : Moodle is a tool for _____.

1. Twitter
2. E-learning
3. Whats App
4. Facebook

Question 18 : Intranet is confined to use within an organization.

1. True
2. False

Question 19 : There is more degree of formality in emails.

1. True
2. False

Question 20 : Blogs are not objective.

1. True
2. False

Question 21 : Moodle is an open source Learning Management System.

1. True
2. False

Question 22 : _____ are the channels of communication which have been established according to the structure of the organisation.

1. formal channels
2. informal channels
3. grapevines
4. consultations

Question 23 : Lines of communication is the same as _____ _____ _____.

1. roads of communication
2. channels of communication
3. area of communication
4. cross-section of communication

Question 24 : The _____ _____ _____ of communication the greater the chances of the message being distorted.

1. shorter the line
2. longer the line
3. smaller the line
4. briefer the line

Question 25 : Vertical Communication is _____ _____ _____ communication.

1. One-way
2. two way
3. multi dimensional
4. linear

Question 26 : Notice boards, circulars and bulletins are vehicles of _____ _____communication

1. upward
2. downward
3. horizontal
4. grapevine

Question 27 : ________communication can be most effectively used in those organisations in which the lines of authority are clearly demarcated.

1. Downward
2. Upward
3. Diagonal
4. Horizontal

Question 28 : _____ is time consuming.

1. Downward
2. Upward
3. Diagonal
4. Horizontal

Question 29 : Consensus implies _____

1. agreement of opinion
2. agreement of sale
3. being conscious
4. being authoritative

Question 30 : Efficient enterprises use _____ channels of communication.

1. one
2. two
3. multiple
4. no

Question 31 : Complaints and Suggestion boxes are example of _____ communication.

1. upward
2. downward
3. horizontal
4. grapevine

Question 32 : ______ speak louder than words.

1. pictures
2. loud-speakers
3. computers
4. television

Question 33 : In _____ there is use of words.

1. proxemics
2. non verbal communication
3. kinesics
4. verbal communication

Question 34 : Meetings, speeches, interviews are example of _____

1. oral communication
2. non verbal communication
3. proxemics
4. written communication

Question 35 : _____ is a form of non verbal communication.

1. letter
2. speech
3. interview
4. gesture

Question 36 : Like oral communication, written communication is a type of _____ communication.

1. verbal communication
2. non verbal communication
3. kinesics
4. proxemics

Question 37 : Gestures and facial expressions reinforce _____.

1. oral communication
2. written communication
3. non verbal communication
4. proxemics

Question 38 : _____ is a form of non-verbal communication.

1. Letter
2. Circular
3. Report
4. Facial expressions

Question 39 : Notices and circulars are examples of _____ communication.

1. Upward
2. Downward
3. Grapevine
4. Horizontal

Question 40 : Formal communication is time consuming and expensive.

1. True
2. False

Question 41 : For efficient management, line of communication should be kept as short as possible.

1. True
2. False

Question 42 : The channels of authority become the lines of communication in a company for passing information.

1. True
2. False

Question 43 : Under communication is a problem of downward communication.

1. True
2. False

Question 44 : Slanted stories are told by superiors to subordinates.

1. True
2. False

Question 45 : Anonymous communications are those on which everyone is agreed.

1. True
2. False

Question 46 : Grapevine is a kind of vertical communication.

1. True
2. False

Question 47 : Consensus and consultation are the same.

1. True
2. False

Question 48 : Hierarchy means grading according to status or position in an organisation.

1. True
2. False

Question 49 : Non verbal communication is not very effective with illiterate people.

1. True
2. False

Question 50 : Oral communication offers immediate feedback.

1. True
2. False