BCOM-Business Communications II MCQ

home MCQ Questions & Answer


Question 51 : Written communication is not verbal communication.

  1. True
  2. False
  

Question 52 : We communicate with the help of silence.

  1. True
  2. False
  

Question 53 : Oral communication tends to be more accurate.

  1. True
  2. False
  

Question 54 : Non verbal communication complement oral communication.

  1. True
  2. False
  

Question 55 : Confidential information is best communicated orally.

  1. True
  2. False
  

Question 56 : Business ethics seeks to understand the _____ issues that arise from business practices.

  1. moral
  2. commerce
  3. immoral
  4. finance
  

Question 57 : _____ is a code of conduct. It tells what to do and what not to do for the welfare of the society.

  1. Business ethics
  2. Business law
  3. Business management
  4. Business Advertising
  

Question 58 : _____ is displaying honest behavior at all times.

  1. Patent
  2. Copyright
  3. Integrity
  4. Creative right
  

Question 59 : Discrimination on the basis of caste or gender is closely linked to _____

  1. Intellectual rights
  2. Human rights violation
  3. freedom of expression
  4. Creative license
  

Question 60 : _____ is the deliberate attempt to persuade someone (usually in a position of power and authority) by offering money or gifts or material gain.

  1. Piracy
  2. Bribery
  3. Patent
  4. Copyright
  

Question 61 : _____ means stealing.

  1. Piracy
  2. Copyright
  3. Intellectual Property right
  4. Patent
  

Question 62 : _____ covers the responsibilities corporations (or other for-profit organizations) have to the societies within which they are based and operate.

  1. Corporate Social Responsibility
  2. Corporate Ethical Responsibility
  3. Corporate Management Responsibility
  4. Corporate Community Responsibility
  

Question 63 : In face of severe competition, it is difficult to maintain high degree of ethics.

  1. True
  2. False
  

Question 64 : Sharing of confidential document of the company is ethically right.

  1. True
  2. False
  

Question 65 : Patents have to be registered in order to secure the monopoly.

  1. True
  2. False
  

Question 66 : Killing of a girl child is a human rights violation.

  1. True
  2. False
  

Question 67 : Using someone elses work without his/her permission is called human rights violation.

  1. True
  2. False
  

Question 68 : Noise is a _____ barrier.

  1. semantic
  2. cross-cultural
  3. physical
  4. psychological
  

Question 69 : People of different time zones often have problem in communication. This is an example of _____ barrier.

  1. physical
  2. psychological
  3. semantic
  4. organizational
  

Question 70 : People speaking same language can never have _____ barrier.

  1. psychological
  2. physical
  3. semantic
  4. cross-cultural
  

Question 71 : _____ barrier occur because people see things differently

  1. physical
  2. psychological
  3. language
  4. organizational
  

Question 72 : _____ is based on the trust that the listener has of the speaker.

  1. Fear
  2. Allness and Closed mind
  3. Halo/Horn Effect
  4. Abstracting
  

Question 73 : The adult human mind usually resists _____.

  1. change
  2. fear
  3. statusquo
  4. inattentiveness
  

Question 74 : In high context culture, reliance on _____ is low.

  1. words
  2. non-verbal signs
  3. oral agreement
  4. politeness
  

Question 75 : _____ communication becomes very difficult when people are from different cultures.

  1. Oral
  2. Written
  3. Tele
  4. Computer
  

Question 76 : Allness and _____ are related to each other.

  1. Halo effect
  2. Horn effect
  3. Closed mind
  4. Polarization
  

Question 77 : In order to avoid Cross-cultural barriers, one must use more _____

  1. jargons
  2. slangs
  3. precise words
  4. buzz words
  

Question 78 : Hearing is a/an _____ act.

  1. involuntary
  2. voluntary
  3. conscious
  4. wilful
  

Question 79 : _____ requires conscious involvement of the listener.

  1. Listening
  2. Hearing
  3. Speaking
  4. Talking
  

Question 80 : You cannot _____ properly when you are emotionally upset.

  1. hear
  2. listen
  3. speak
  4. see
  

Question 81 : _____ listening, one has no awareness about the content of the message.

  1. Superficial
  2. Appreciative
  3. Focused
  4. Empathetic
  

Question 82 : In _____ listening, the listener is not motivated to listen to the speaker.

  1. Effective
  2. Ineffective
  3. Focused
  4. Empathetic
  

Question 83 : Use of very difficult jargons brings about _____ barrier to listening.

  1. cultural
  2. psychological
  3. linguistic
  4. physical
  

Question 84 : In order to avoid _____ barrier, the listener should be sensitive to take into account the values of the speaker while interpreting an oral message.

  1. cultural
  2. psychological
  3. linguistic
  4. physical
  

Question 85 : One should constantly be talking while listening.

  1. True
  2. False
  

Question 86 : There is complete involvement of the listener in passive listening.

  1. True
  2. False
  

Question 87 : Over arousal of emotions may adversely affect the listeners ability to decode an oral message.

  1. True
  2. False
  

Question 88 : Listening is a complex process.

  1. True
  2. False
  

Question 89 : In Effective Listening, the listener is aware of a clear specific purpose of listening and he/she is motivated to listen.

  1. True
  2. False
  

Question 90 : The head address consists of the _____ name, address, phone no. etc.

  1. receiver
  2. sender
  3. speaker
  4. listener
  

Question 91 : _____ has a legal significance.

  1. head address
  2. inside address
  3. salutation
  4. dateline
  

Question 92 : _____ can be used for filing and referencing.

  1. head address
  2. inside address
  3. salutation
  4. dateline
  

Question 93 : 6thJuly, 2011 is _____ style of writing the date.

  1. American style
  2. British style
  3. Indian style
  4. European style
  

Question 94 : July 6th 2011 is _____ style of writing the date.

  1. British style
  2. American style
  3. Indian style
  4. European style
  

Question 95 : The inside address consists of the _____ name, address, phone no. etc.

  1. receiver
  2. sender
  3. speaker
  4. listener
  

Question 96 : _____ is the complimentary greeting with which the writer begins the letter.

  1. inside address
  2. head address
  3. salutation
  4. dateline
  

Question 97 : Salutation is placed on the _____ side of the letter.

  1. top
  2. bottom
  3. right
  4. left
  

Question 98 : _____ paragraph introduces the topic of the letter.

  1. bottom
  2. closing
  3. middle
  4. opening
  

Question 99 : _____ paragraph consists of the main message of the letter.

  1. closing
  2. middle
  3. opening
  4. opening
  

Question 100 : _____ paragraph consists of suggested course of action to be taken by the reader.

  1. closing
  2. middle
  3. opening
  4. listener
  
  • chevron_left
  • 1
  • 2
  • 3
  • chevron_right