Question 51 : Written communication is not verbal communication.
- True
- False
Question 52 : We communicate with the help of silence.
- True
- False
Question 53 : Oral communication tends to be more accurate.
- True
- False
Question 54 : Non verbal communication complement oral communication.
- True
- False
Question 55 : Confidential information is best communicated orally.
- True
- False
Question 56 : Business ethics seeks to understand the _____ issues that arise from business practices.
- moral
- commerce
- immoral
- finance
Question 57 : _____ is a code of conduct. It tells what to do and what not to do for the welfare of the society.
- Business ethics
- Business law
- Business management
- Business Advertising
Question 58 : _____ is displaying honest behavior at all times.
- Patent
- Copyright
- Integrity
- Creative right
Question 59 : Discrimination on the basis of caste or gender is closely linked to _____
- Intellectual rights
- Human rights violation
- freedom of expression
- Creative license
Question 60 : _____ is the deliberate attempt to persuade someone (usually in a position of power and authority) by offering money or gifts or material gain.
- Piracy
- Bribery
- Patent
- Copyright
Question 61 : _____ means stealing.
- Piracy
- Copyright
- Intellectual Property right
- Patent
Question 62 : _____ covers the responsibilities corporations (or other for-profit organizations) have to the societies within which they are based and operate.
- Corporate Social Responsibility
- Corporate Ethical Responsibility
- Corporate Management Responsibility
- Corporate Community Responsibility
Question 63 : In face of severe competition, it is difficult to maintain high degree of ethics.
- True
- False
Question 64 : Sharing of confidential document of the company is ethically right.
- True
- False
Question 65 : Patents have to be registered in order to secure the monopoly.
- True
- False
Question 66 : Killing of a girl child is a human rights violation.
- True
- False
Question 67 : Using someone elses work without his/her permission is called human rights violation.
- True
- False
Question 68 : Noise is a _____ barrier.
- semantic
- cross-cultural
- physical
- psychological
Question 69 : People of different time zones often have problem in communication. This is an example of _____ barrier.
- physical
- psychological
- semantic
- organizational
Question 70 : People speaking same language can never have _____ barrier.
- psychological
- physical
- semantic
- cross-cultural
Question 71 : _____ barrier occur because people see things differently
- physical
- psychological
- language
- organizational
Question 72 : _____ is based on the trust that the listener has of the speaker.
- Fear
- Allness and Closed mind
- Halo/Horn Effect
- Abstracting
Question 73 : The adult human mind usually resists _____.
- change
- fear
- statusquo
- inattentiveness
Question 74 : In high context culture, reliance on _____ is low.
- words
- non-verbal signs
- oral agreement
- politeness
Question 75 : _____ communication becomes very difficult when people are from different cultures.
- Oral
- Written
- Tele
- Computer
Question 76 : Allness and _____ are related to each other.
- Halo effect
- Horn effect
- Closed mind
- Polarization
Question 77 : In order to avoid Cross-cultural barriers, one must use more _____
- jargons
- slangs
- precise words
- buzz words
Question 78 : Hearing is a/an _____ act.
- involuntary
- voluntary
- conscious
- wilful
Question 79 : _____ requires conscious involvement of the listener.
- Listening
- Hearing
- Speaking
- Talking
Question 80 : You cannot _____ properly when you are emotionally upset.
- hear
- listen
- speak
- see
Question 81 : _____ listening, one has no awareness about the content of the message.
- Superficial
- Appreciative
- Focused
- Empathetic
Question 82 : In _____ listening, the listener is not motivated to listen to the speaker.
- Effective
- Ineffective
- Focused
- Empathetic
Question 83 : Use of very difficult jargons brings about _____ barrier to listening.
- cultural
- psychological
- linguistic
- physical
Question 84 : In order to avoid _____ barrier, the listener should be sensitive to take into account the values of the speaker while interpreting an oral message.
- cultural
- psychological
- linguistic
- physical
Question 85 : One should constantly be talking while listening.
- True
- False
Question 86 : There is complete involvement of the listener in passive listening.
- True
- False
Question 87 : Over arousal of emotions may adversely affect the listeners ability to decode an oral message.
- True
- False
Question 88 : Listening is a complex process.
- True
- False
Question 89 : In Effective Listening, the listener is aware of a clear specific purpose of listening and he/she is motivated to listen.
- True
- False
Question 90 : The head address consists of the _____ name, address, phone no. etc.
- receiver
- sender
- speaker
- listener
Question 91 : _____ has a legal significance.
- head address
- inside address
- salutation
- dateline
Question 92 : _____ can be used for filing and referencing.
- head address
- inside address
- salutation
- dateline
Question 93 : 6thJuly, 2011 is _____ style of writing the date.
- American style
- British style
- Indian style
- European style
Question 94 : July 6th 2011 is _____ style of writing the date.
- British style
- American style
- Indian style
- European style
Question 95 : The inside address consists of the _____ name, address, phone no. etc.
- receiver
- sender
- speaker
- listener
Question 96 : _____ is the complimentary greeting with which the writer begins the letter.
- inside address
- head address
- salutation
- dateline
Question 97 : Salutation is placed on the _____ side of the letter.
- top
- bottom
- right
- left
Question 98 : _____ paragraph introduces the topic of the letter.
- bottom
- closing
- middle
- opening
Question 99 : _____ paragraph consists of the main message of the letter.
- closing
- middle
- opening
- opening
Question 100 : _____ paragraph consists of suggested course of action to be taken by the reader.
- closing
- middle
- opening
- listener